V4/V5 - Error when trying to import Clients

This article relates to version 4 of myPractice and version 5 of Bp Allied. All Documentation links relate to version 4 but the same principles apply in V5.

This error appears when trying to use the Help > Client Import function when Excel is not installed on the computer being used.

myPractice Live Fully hosted customers are unable to carry out their own imports because of this. Support can do the imports for them.

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