Automatically, regularly sync calendars
Have the calendar sync regularly automatically without us needing to remember to refresh manually. We were stunned that it doesn't already do that! We have 10 people entering data into calendars and everyone refreshing their calendars constantly before and after making every change is a bit unrealistic. When it goes a wry we end up with double bookings etc.
We used to automatically do it.. we took it out because it takes several seconds to redraw the screen and people got annoyed that when it would refresh while they were working on something else.
We then tried some quite complex ideas involving detecting when the application was in use and waiting for a defined period after the last activity before refreshing… We also allowed a custom refresh time (eg 60 second or 30 seconds) – none of those worked because users would complain that the application was refreshing just as they switched back to it and appeared ‘frozen’ when it wasn’t.
In the end, the overall consensus from users was ’don’t force it on me – don’t interrupt me just let us know when it needs a refresh’. So that’s why it is how it is. We have no plans to revisit this issue.